FullContact: more information about visitors
Get additional information on your visitors using the FullContact integration. It gathers valuable data like contact information and places it in the chat window.
To install this integration, follow these steps:
- Go to the FullContact integration page and click on Install application.
- Proceed with the installation by pressing Install.
- Log in to the Full Contact Developer Portal and copy your API Key.
- Enter your API Key in the integration settings.
- Click on Save to finalize changes.
Congrats! From now on, you will be able to get a number of additional information on your visitors during chats!
Visitor information in the chat window
When somebody logs in to your live chat, the FullContact integration will provide a number of information on that visitor in the chat window. The scope of the information may vary from visitor to visitor.