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FullContact: more information about visitors

by Jacob Firuta

Get additional information on your visitors using the FullContact integration. It gathers valuable data like contact information and places it in the chat window.

Installation

To install this integration, follow these steps:

  1. Go to the FullContact integration page and click on Install application.
Installing FullContact application
  1. Proceed with the installation by pressing Install.
Proceeding with the installation of Fullcontact app
  1. Log in to the Full Contact Developer Portal and copy your API Key.
Getting your FullContact API key
  1. Enter your API Key in the integration settings.
  2. Click on Save to finalize changes.
Entering the FullContact API key

Congrats! From now on, you will be able to get a number of additional information on your visitors during chats!

Visitor information in the chat window

When somebody logs in to your live chat, the FullContact integration will provide a number of information on that visitor in the chat window. The scope of the information may vary from visitor to visitor.

Additional data with FullContact integration
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