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Resources that will teach you everything about LiveChat.
Here is an updated version of this integration tutorial.

HelpIQ: LiveChat on your documentation site

by Jacob Firuta

Installing LiveChat on your documentation site gives you a way to contact your clients easily. They can ask for your help to find a particular bit of information or get an answer to a problem not yet described in the documentation.


Follow these steps to install LiveChat:

  1. Login to LiveChat and go to the Code section.
  2. Copy the code found there.
Getting the LiveChat code
  1. Next, log in to your HelpIQ with an administrator account and select Settings.
Accessing settings in HelpIQ
  1. Next, pick the Configure & Brand option.
Accessing the branding options in HelpIQ
  1. Choose your site.
  2. Go to the Integrations tab.
  3. Find the section used for adding chat and other third party integrations.
  4. Paste the code and hit Save on the bottom of the page to finalize the process.
Pasting the LiveChat code into HelpIQ

Congrats! Your HelpIQ site just got LiveChat!

If you want to test the option, make sure to log out of your HelpIQ account to see the chat window properly.
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