EKM: LiveChat in your store
You can create a completely new channel of communication with your online visitors by installing LiveChat on your website. Do this to chat with your visitors and convert them into customers.
To place a LiveChat function on your store’s website, please follow these steps:
- Login in to the administrative panel of your store and go to the Design section.
- Proceed by clicking on icon below the theme you use and choosing the Edit in Custom Mode option.
- Click on the Confirm button to proceed.
- Now, go to the Code section and copy the code found there.
- Paste the code before the closing </body> tag and click on Save changes to finalize.
- Paste the same code on all your pages to offer live chat on the whole website.
Congratulations! Your EKM site is now sporting a new LiveChat feature.
You should also check out our Knowledge base to pick up good practices: