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Joomla!: add LiveChat to your website

by Krzysztof Kraus

Joomla!: add LiveChat to your website and make sure that no visitor will stay unattended!

Installation

  1. First, click here to download LiveChat plugin for Joomla.
Our plugin works with Joomla! 2.X and above. If you are using an older version, click here to download the plugin for Joomla! 1.5
  1. Now, log into your Joomla’s administration panel and click on Extensions, available on the top right section. From there, pick Manage > Install.
Joomla!: add LiveChat to your website
  1. On the next section, drag and drop the downloaded plugin onto designated area and Joomla! will install the plugin for you.
Drag and drop plugin to proceed
  1. As the confirmation, you will see the Installation of the module was successful message.
    To proceed, go to Extensions > Manage.
Manage your plugin to continue
  1. From the list of available modules, look for LiveChat and click on the Click on Enable icon to turn on LiveChat module icon to enable the extension.
Enable LiveChat plugin to continue
  1. To configure the extension, go to Modules section, available under Extensions menu.
Go to Modules to configure your LiveChat plugin
  1. Now, choose LiveChat from the list of available modules.
Choose LiveChat to configure the plugin
  1. On the next section, provide your LiveChat license number.
Click here to get your license number.
Provide your LiveChat license number
  1. A little bit to the right, choose footer as the extension’s position. Also, make sure that the extension’s status is changed to Published.
Choose the position for your plugin and make sure that it's published
  1. There are only two things left. First, go to the Menu Assignment section of your LiveChat extension. From there, make sure that the module assignment is set to On all pages. To finalize the installation, click on Save & Close.
Assign module to all pages

Done! Now LiveChat is added to your Joomla, and you can start providing your customer with the excellent support!

Hopefully, you have found this article helpful but if you have any additional questions, feel free to start a chat with us – we are available 24/7/365!

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