See our other products: ChatBot - AI bot platform | - support ticket system | KnowledgeBase - help center for website

Help and support

Resources that will teach you everything about LiveChat.

LiveChat in the cloud

by Blazej Szperlinski

So you decided it was time to get back into the game, set your worn out phone line aside and install a new chat system. Expectations are huge, since everybody’s talking about its impact on revenue and customer satisfaction. Your webmaster already placed it on your page, chats keep coming in. You definitely don’t want to miss any of them!

Same feeling worldwide

After getting comfy with the look and feel, setting up a work schedule, pictures and pre-made answers, you’re good to go. Whenever you use LiveChat, it’ll start in the very same configuration in which you’ve left it. Furthermore, storage capacities, archives and transcripts are always available for you, wherever you may be.


Tablets and smart phones are growing in numbers and, as their functionality becomes more and more advanced, LiveChat keeps up with the pace.

Your live chat’s reach can be extended not only to your own private mobile device but also to any device you can get your hands on! Ran out of battery power? Borrow your friend’s iPhone and finish the deal with your customer any place, any time.

No barrier of entry

There are no specific requirements to sign on and use it. All you need is a device with an Internet connection. Whenever you feel like it, you can simply navigate to the Web application and start chatting with clients.

There is a number of LiveChat applications available for all kinds of devices. Every application works in the cloud, which allows for easy use of several of them at a time. Be sure to check them out on our product page.
Did you find this helpful? Yes No
Thanks for your feedback.
91% of people found this helpful.

Start free LiveChat trial!

5-minute setup, test out the Team plan features for 30 days, no credit card required.

Rate us! Rate this chat to help us become better support. +