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PrestaShop: add LiveChat to your store!

by Krzysztof Kraus

Prestashop: add LiveChat to your store and close more sales in a process, by enriching your PrestaShop with a powerful Customer Service tool – LiveChat!

Our plugin works with PrestaShop 1.6.X and 1.7.X.


  1. First, click here to download LiveChat plugin for PrestaShop. Now, log into your PrestaShop’s administration panel and go to Modules section.
Prestashop: add LiveChat to your store!
  1. There, click on the Upload a module button, available at the top right section of Modules.
Click on Upload a module to proceed
  1. You will see Upload a module pop-up. There, drag and drop the downloaded plugin onto designated area and PrestaShop will take care of the installation.
Drag and drop the plugin onto the designated area
  1. After successful installation, you will see a Module installed! screen. Click on Configure to proceed.
After successful installation, click on Configure to continue
  1. Now, provide your LiveChat’s email address and click on Connect LiveChat.
Link LiveChat account with your PrestaShop
  1. Done! LiveChat is now linked with your PrestaShop. Now, if you want, you can Enable/Disable some of the plugin functions. To do that, simply toggle them on/off and you are good to go!
Configure additional functions of LiveChat plugin

Hopefully, you have found this article helpful but if you have any additional questions, feel free to start a chat with us – we are available 24/7/365!

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