Help and support

Resources that will teach you everything about LiveChat.

Shortcuts in LiveChat

by Jacob Firuta

You can make your chatting a lot quicker by using a set of LiveChat keyboard shortcuts.

Using these shortcuts, you will be able to quickly jump between chats, open different parts of the application and generally make your job much easier.

Here’s a list of LiveChat shortcuts for Windows:

LiveChat shortcuts for Windows

And here’s a list of shortcuts for Mac:

LiveChat shortcuts for Mac

The list is also available in the app, in the Keyboard shortcuts section.

‘Pick first visitor from queue’ shortcut works regardless of the concurrent chat limit defined in agent’s settings. Even if agent is handling as many chats as set up in their settings, after hitting ctrl + alt + J or ctrl + ⌥ + J the extra chat picked up from the queue will be routed to them.

Learn more about using shortcuts from an article on our blog.

Did you find this helpful? Yes No
Thanks for your feedback.
65% of people found this helpful.