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Campaign Monitor: more subscribers from chat

by Jacob Firuta

Gain new newsletter subscribers using our Campaign Monitor integration. It allows your visitors to subscribe to your newsletters when filling out the pre-chat survey.


To install the Campaign Monitor integration, follow the steps found below:

  1. Go to the Campaign Monitor integration page and click on Install application.
  2. Select Install afterwards.
Installing Campaign Monitor app
  1. You will be redirected to the integration page where you need to type in your API Key and List ID.
Setting up the integration
  1. To get your API Key, go to your Campaign Monitor Account Settings and click on Show API Key.
Getting the API key
  1. Get the List ID by accessing the Lists & Subscribers section, selecting the desired list and clicking on Change name/type.
Accessing the List ID
  1. Copy the List ID found under API Subscriber List ID.
Getting the List ID
  1. Click on Save changes to save integration settings.
  1. Next, you need to add E-mail with confirmation field in the pre-chat survey section.
Adding the pre-chat survey field
  1. Finalize by selecting the Save changes button.

From now on, your website visitors will be able to sign up for your newsletters when filling out the pre-chat survey.

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