Help and support

Resources that will teach you everything about LiveChat.

Volusion Live Chat: add LiveChat to your online store!

by Krzysztof Kraus

Volusion Live Chat: equip your Volusion store with LiveChat – a dead-easy to use chat tool that will allow you to increase the value of your Customer Service. Show you customers how good your Support is and close more deals in a process!

Add LiveChat to Volusion

  1. Log into your Volusion 1 administration panel. From there, go to Design > Themes.
Go to Themes section of Volusion Design
  1. To proceed, click on Edit HTML available under the Themes section.
Click on Edit HTML to proceed
  1. You will see a File Editor screen. There, paste your LiveChat snippet just before the closing </body> tag.
Get your LiveChat snippet from Settings > Installation > My website section of your LiveChat!
Paste your LiveChat snippet before closing BODY tag
  1. To finalize the process, click on Save button.
Click on Save to proceed

And that’s all! LiveChat is now added to your Volusion store and you can start providing your customers with the on the spot Customer Service!

How your Volusion Live Chat will look like

Don’t forget to check out our other articles! Also, in case of any questions, feel free to start a chat with us – we are available 24/7/365!

Did you find this helpful? Yes No
Thanks for your feedback.
100% of people found this helpful.

Start free LiveChat trial!

5-minute setup, test out the Team plan features for 30 days, no credit card required.