Greet them best – (aka How you doin’)

Hello! Bonjour! Ciao! Namaste! Merhaba! Cześć! First impression is very important when it comes to a relation between you and your customers. It’s one of the reasons why they picked you over your competitors. Keep up the impression and start each chat with a well-prepared greeting, make your customers feel welcome and show some personal approach – this knowledge journey will show you how to do it.

– Grzegorz, Support Team Leader

Other Journeys

Be the best around! – part 2

Is the beat of “You’re the best around” still in your head? It is in ours for sure! Check out part 2 of “Be the best around!” Journey!

– Martyna, Support Hero

Be the best around!

Remember that Karate Kid song “You’re the best around” by Joe Esposito? Don’t let mr Miyagi down, check out this month’s Knowledge Journey and earn the title of LiveChat sensei!

– Grzegorz, Support Team Leader

All aboard the onboarding train!

Welcome aboard the train from Rookieville to Pro Town! In this month’s journey you will learn how to provide your newest team members with knowledge needed in handling chats like a pro.

– Grzegorz, Support Team Leader

The search of success in customer success

Building a Customer Success Management team is not easy – it is also not so hard as it seems. Is it worth it? Sign up and check it out.

– Kuba, CSM Team Leader

LiveChat Advanced Customization

Integrate, connect, develop! Ewa will show you what you can squeeze out of LiveChat, but beware! It’s only for artful developers!

– Ewa, Technical Writer

Unforgettable, that’s what you are

Olga prepared a bunch of blog posts that will make your support even better! Sing along Nat King Cole and make an unforgettable experience out of your customer service & product.

– Olga, Content Specialist

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