LiveChat is customer service software, that enables chat services for corporate websites. Many years of experience as chat experts have brought to life this outstanding live help software, that’s both easy-in-use and intuitive, helping enteprises worldwide with contact their visitors directly on the website.
Software for chatting can be facilitated in marketing, support and sales divisions. It becomes a must-have for companies who utilise modern day technologies and comprehend how the rules behind e-commerce affect their business. Customers need Live Help support more than ever. It is common a tool for maximizing benefits from online communication and sales. LiveChat pertains to meet those demands being a simple, elegant and fast chatting system. Customer Service or Online Sales need this enterprise chat tool.
Proper installation of our live help software requires insertion of two clickable snippets into the page’s code – Monitoring (views online traffic and issues proactive, customizable pop-ups) and clickable Button, enabling visitors to activate chat. LiveChat Agents use applications (Windows, Mac Os X, iPhone, iPad, Android, or a web-based interface to manage and supervise chats. Transcriptions are gathered at secure servers, and administration is easily accessible via a web based Control Panel. The business model (Software as a Service), grants that LiveChat can be up set up in five minutes, without the hassle of setup or registration fees.
Live help software, cloud based, accessible anywhere, enabling exclusive access to customer service software, is a fantastic way to improve satisfaction of website users. Be it ecommerce or technical support, live help software is simply expected by users, who anticipate using Live Support Software for assistive purposes. Agents can quickly pull up an application and provide support to customers requiring Live Help via Software on websites. It is available mobile too!
Up to date software and quickly changing online shopping patterns lead us to develop a product which can not only improve your business relations, but even create custom rules of engagement, using information gathered on a daily basis.