Self-service is the most universal form of help you can offer to a customer. A single self-service material can save you hundreds of hours you would have to spend on writing emails, answering chats or talking with customers over the phone. And we are about to teach you how prepare materials like that.
You will learn how to:
- Set up a knowledge base and fill it with helpful articles,
- Go beyond text and learn how to record informative help videos,
- Make a smooth transition from self-service to customer service,
- Create internal resources for your agents to rise the quality of your customer service.
Get your self-service
Use the combined experience of three self-service experts and get started with your own helpful materials.
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