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Fast Spring

Install LiveChat on your Fast Spring website and start serving customers right off the bat. Offer your helping hand via a beautiful chat widget and engage visitors in conversation.

About

What is Fast Spring?

Fast Spring is a cloud-based e-commerce platform that lets users build and manage multiple storefronts from one place. When it comes to design, users can choose from ready-made layouts and customize them to their preferences. The solution enables you to target specific groups of clients and provide tailored offers. Built-in product discounts and coupon codes help to attract clients. You can modify the prices of multiple products or set the timing of promotions. What’s more, the platform supports cross-selling and upselling and helps to increase your revenue. Also, it lets you set up sending emails that will remind customers about products left in their shopping carts

The tool helps to analyze your performance by providing reports concerning orders and subscriptions. It lets you make a detailed comparison by applying different criteria. Reports can be downloaded in a CSV format.

In addition, the platform integrates with the most popular email marketing, development, and marketing platforms, SEM and PPC services.
Fast Spring facilitates global selling. It supports payment methods in 15 countries and handles recurring billing models. What’s more, the brand delivers multi-language support facilitating trading on foreign markets. If it isn’t enough, your developers can add more functionalities by using a provided API.

Benefits

The benefits of using LiveChat with Fast Spring

Save your money thanks to chatting

Customer support via chat is much more efficient than emails and calls. Thanks to LiveChat, one agent can deal with multiple cases at the same time. With our solution, you can cut costs dedicated to staffing as a small customer service department will be able to serve and satisfy a large number of clients.

Gain knowledge about your customers

Take advantage of LiveChat archives and analyse chats transcript to understand your clients’ needs/requirements. Thorough knowledge about visitors will let you introduce proper adjustments that meet customers’ needs and help to boost sales.

Satisfy the lion’s share of your clients

LiveChat lets you answer customer queries much faster. Apply chat buttons and eye-catchers to show that visitors can always count on your helping hand. Solve their problems once they appear and make them happy as the day is long with your service.

Features

What useful features does LiveChat provide for Fast Spring users?

Promote teamwork and accelerate your service

LiveChat includes a built-in ticketing system that lets you provide much more efficient support. Thanks to internal comments, agents can collaborate on a ticket without even leaving their seat. Speed up your work with LiveChat and make people happy with the speed of light!

Glamorize your website

LiveChat provides neat chat window themes as well as groovy eye-catchers and inviting chat buttons. Not only will they help to attract visitors but also they will beef your site up. On top of that, you can customize your chat to your individual needs. Add your logo, pick up your brand colors and choose a favorite style. Pull even more features out of the hat with a dash of CSS magic.

Handy chat tools

Integrate Fast Spring with LiveChat and gain a set of useful chat tools. See what your visitors are writing before they send a message thanks to message sneak-peeks. Apply canned responses and deliver swift answers. Thanks to LiveChat, you will never lose any important contact again. Just tag every chat with a particular name and the app will keep them in the perfect order. On top of that, you will have full insight into customers’ shopping activities. Tailor your help with LiveChat and eventually, close more deals.

Support

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LiveChat also works with

Adobe Experience Manager Alfresco Blackbaud Bloomfire CleverBridge Demandware Digital River ePages Episerver Expression Engine Gambio Ghost IBM WebSphere Commerce IBM WebSphere Portal Intershop J2store Jive Software Kajabi Kentico Liferay Light Speed MODX Moonfruit Moovweb MotoCMS Mozu Nation Builder NetSuite October CMS Odoo Orchard Oxatis Pagekit Pimcore Plentymarkets Radial Real Estate Webmasters SAP Hybris SharePoint Shoper Shopware Sitecore Sitefinity SoCloz Spree Commerce TYPO3 Ubercart Umbraco VTEX Webydo xt: Commerce Yahoo Small Business Zoey Zoho

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