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NetSuite

Integrate LiveChat with your NetSuite website and forget about missing essential leads. Proactively engage visitors in conversation and deliver unbroken support via tickets.

About

What is NetSuite?

NetSuite is a cloud-based e-commerce platform. It helps to build and manage online and on-site shops. The tool enables users to build multiple sites and supervise them from a single back-end system. It also means that users can set distinct domain names, prices or purchasing rules for different sites. The flexibility of design allows building responsive sites that meet needs of specific clients
The platform lets you serve various companies irrespective of their size (B2B, B2C). It helps you save money as you can work efficiently with one system instead of multiple solutions. The software allows you to manage orders from various channels - websites, phones, POSs, etc. In addition, your customers and suppliers are always informed about the stages of their orders. The solution offers 19 translations, different tax rates and provides over 190 currencies that help to sell on foreign markets. In general, NetSuite gives you full control over your business and enables providing omnichannel shopping experience.

Benefits

The benefits of using LiveChat with NetSuite

Sell more with LiveChat

All visitors are your potential clients. Thanks to LiveChat, you can strike up a conversation with browsing visitors with ease. Solve problems that come along, help customers take a decision and have a real influence on your sales.

Track your sales

With LiveChat on board, you can handily calculate the ROI of your chats. The Sales Tracker will let you know every time a chat results in a sale. All information will be gathered in the Archives so you can always check which agents are the most effective.

Take advantage of a smooth installation process

LiveChat installation is dead-easy. You just need to implement its code on your website to benefit from the great potential of our application.

Features

What useful features does LiveChat provide for NetSuite users?

Catch more leads

Losing potential clients is the thing of the past. LiveChat lets you proactively engage visitors here and now. Track customer journey on your site and deliver help when it’s needed. Have a real influence on conversion rates and boost your sales like a knife through butter!

Customize a chat window to your design

The design is a crucial factor that encourages clients. Therefore, LiveChat allows to customize its chat window and can become an inherent part of your blog or website. Place your logo, pick your brand colors or favorite styles. Thanks to multiple translations, you can look for new clients in foreign lands.

Speed up your work

The LiveChat integration offers you a broad range of chat tools that take a fresh turn on agents’ work. Thanks to canned responses and message sneak-peeks, customer queries can be answered faster than ever before. Systematize all your chats using a tagging feature and never lose any vital contact again. Beyond this, the app gives agents a substantial insight into customer profiles providing essential information about their shopping activities or location.

Support

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LiveChat also works with

Adobe Experience Manager Alfresco Blackbaud Bloomfire CleverBridge Demandware Digital River ePages Episerver Expression Engine Fast Spring Gambio Ghost IBM WebSphere Commerce IBM WebSphere Portal Intershop J2store Jive Software Kajabi Kentico Liferay Light Speed MODX Moonfruit Moovweb MotoCMS Mozu Nation Builder October CMS Odoo Orchard Oxatis Pagekit Pimcore Plentymarkets Radial Real Estate Webmasters SAP Hybris SharePoint Shoper Shopware Sitecore Sitefinity SoCloz Spree Commerce TYPO3 Ubercart Umbraco VTEX Webydo xt: Commerce Yahoo Small Business Zoey Zoho

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