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Shoper

Deal with cart abandonment in your Shoper store using LiveChat. Talk with visitors, solve their problems and, at long last, close more deals!

About

What is Shoper?

Shoper is ready-to-serve software intended for online shops. It's available in two business models, and users can choose either a SaaS service or a single license. The tool provides pre-designed templates and the set of e-commerce tools which help entrepreneurs promote their stores. Shoper supports e-mail marketing activities as well as your site’s SEO. The program facilitates the whole purchasing process starting from accepting orders, sending them as well clearing the accounts. The big advantage of this tools is its simplicity. Shops’ administrators don’t have to possess programming knowledge. The administrative panel is also mobile friendly and lets you work on different devices. Shoper's integrations include social media, payment systems (PayPal, PayU, and DotPay) and plenty of applications provided in the Shoper app store. Plus, if you want to change more, you can make use of the Shoper API and developer documentation that help to integrate the program with other 3rd party solutions.

Benefits

The benefits of using LiveChat with Shoper

Make your work a piece of cake

The work in customer service department can be hard and challenging. Luckily, you can make it much easier if you apply LiveChat. Thanks to the set of chat tools like canned responses, chat tags and information about visitors, your agents can find answers and reply to customer queries faster than ever before. Let your agents use the most convenient chat and make their work sheer pleasure.

Lower employment costs

With LiveChat, your agents can solve much more cases. It also means that your company can help more customers with a smaller support team. Thanks to our software, you can save your money and still be able to provide efficient customer service.

Wow your customers

Take advantage of LiveChat and change a mundane conversation into a memorable experience. Thanks to unique service you will be able to build a long-running relationship with customers.

Features

What useful features does LiveChat provide for Shoper users?

Promote teamwork and accelerate your service

LiveChat includes a built-in ticketing system that lets you provide much more efficient support. Thanks to internal comments, agents can collaborate on a ticket without even leaving their seats. Speed up your work with LiveChat and make people happy with the speed of light!

Lower cart abandonment

Make sure customers can always turn to you with a problem. Integrate Shoper with LiveChat and take matters into your own hands. The app allows you to provide 24/7 support and deliver high-quality assistance wherever you are. Thanks to regular service, you can solve more problems and close more deals. What’s more, you can make use of nice-looking eye-catchers and chat buttons that will inform customers about your presence. With LiveChat, you will never leave your customers alone out!

Support

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LiveChat also works with

Adobe Experience Manager Alfresco Blackbaud Bloomfire CleverBridge Demandware Digital River ePages Episerver Expression Engine Fast Spring Gambio Ghost IBM WebSphere Commerce IBM WebSphere Portal Intershop J2store Jive Software Kajabi Kentico Liferay Light Speed MODX Moonfruit Moovweb MotoCMS Mozu Nation Builder NetSuite October CMS Odoo Orchard Oxatis Pagekit Pimcore Plentymarkets Radial Real Estate Webmasters SAP Hybris SharePoint Shopware Sitecore Sitefinity SoCloz Spree Commerce TYPO3 Ubercart Umbraco VTEX Webydo xt: Commerce Yahoo Small Business Zoey Zoho

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