Integrate LiveChat with Ubercart and start to deliver satisfying customer support. Solve problems once they appear and build customer trust thanks to unique services!
Ubercart is a Drupal commerce plugin. It works on the Drupal content management system. With this software, you can manage product catalogs, access payments, and process orders. What’s more, it lets you analyze your performance by providing sales, product and customer reports. Ubercart is equipped with an integrated payment system. It accepts credit cards, checks and integrates with payment gateways (PayPal, Express Checkout, etc.). Clients can also benefit from a single page checkout. It means they can complete a purchasing process on one page. Thanks to the fact that Ubercart is the module of Drupal, you can customize almost everything. There are many modules, which can help you implement additional functionalities to your Drupal website. In addition, the solution facilitates exporting data from your previous store. XML import/export feature lets you transport all information (products, customers, orders, etc.) to your new Ubercart shop. Furthermore, if you are an advanced user, you can use this method to manipulate your data. For example, it lets you do bulk actions on the entire set of products. Finally, you can integrate any other solution with the Drupal API.
LiveChat will inform you about all your little achievements. Tha Sales Tracker will mark every chat that result in a sale and let you see how much you earn thanks to chatting. Owing to this, you will know which clients make the biggest purchases or which agents are the most effective.
Troubled customers count on fast answers. With LiveChat, you can easily provide solutions wherever you are. Just log on your mobile device, solve problems on the go and please more customers with your swift actions.
Chat apps have become the most popular medium of communication. Thanks to LiveChat, you can adjust to ongoing changes and allow customers to contact you via a red-hot channel.
Strike while the iron is hot and reach out to visitors who came to you via a specific marketing campaign. Send them a custom invitation when they land on your page and have a real influence on their decisions.
LiveChat arms you up with a set of managerial tools. You can create a limitless number of agent accounts and divide them into groups that handle particular cases. Thanks to organized structure, customers will quickly find their way to right people and get answers much faster. In addition, our tool lets you supervise work. Take part in chats and whisper advice to infant agents from every place.
LiveChat keeps track of all customers actions. It lets you follow customers’ moves and see what they are looking for. Have an insight into their carts and tailor your invitations to deliver the best, personalized user experience.