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Zoho

Connect LiveChat with your Zoho website and enhance customer loyalty. Deliver tailored support and provide personalized offers that meet customers’ needs and help you sell more.

About

What is Zoho?

Zoho Sites is a free website builder that helps to create and manage responsive sites. The solution was built for both small and big businesses and helps to engage customers. Thanks to an intuitive interface and a drag&drop editor, you can quickly order your content without complicated coding. Customize all templates and embed audios, videos or snippets. You can also make your blog and set up future publications. If you already have a blog on WordPress or Blogger, the tool can import all your previous posts as well.
With this software, you can manage your privacy and give allowance to visit your pages. Hide specific sites from particular users or limit your visibility. Moreover, the software lets you increase your social visibility thanks to a built-in social share function. Zoho’s community enables you to get information from other members.
The tool integrates with Zoho CRM, Zoho SalesIQ, and Zoho Campaigns. Also, Zoho Sites provides a paid e-commerce upgrade that covers such functionalities as payments or adding products. Plus, if you have some coding skills, you can customize it even more by the use of HTML and CSS editors.

Benefits

The benefits of using LiveChat with Zoho

Save your money thanks to chatting

Customer support via chat is much more efficient than emails and calls. Thanks to LiveChat, one agent can deal with multiple cases at the same time. With our solution, you can cut employment costs as a small customers service department will be able to serve and satisfy a large number of clients.

Satisfy the lion’s share of your clients

LiveChat lets you answer customer queries much faster. Apply chat buttons and eye-catchers to show that visitors can always count on your helping hand. Solve their problems once they appear and make them happy as the day is long with your service.

Gain customer loyalty

Handy chat tools and information about customers let you provide fast and personalized help. With tailored and efficient service, you can enhance customer trust and earn more thanks to a larger group of regular customers.

Features

What useful features does LiveChat provide for Zoho users?

Catch more leads

Losing potential clients is the thing of the past. LiveChat lets you proactively engage visitors here and now. Track customer journey on your site and deliver help when it’s needed. Have a real influence on conversion rates and boost your sales like a knife through butter!

Glamorize your website

LiveChat provides neat chat window themes as well as groovy eye-catchers and inviting chat buttons. Not only will they help to attract visitors but also they will beef your site up. On top of that, you can customize your chat to your individual needs. Add your logo, pick up your brand colors and choose a favorite style. Pull even more features out of the hat with a dash of CSS magic.

Speed up your work

The LiveChat integration offers you a broad range of chat tools that take a fresh turn on agents’ work. Thanks to canned responses and message sneak-peeks, customer queries can be answered faster than ever before. Systematize all your chats using a tagging feature and never lose any vital contact again. Beyond this, the app gives agents a substantial insight into customer profiles providing essential information about their shopping activities or location.

Support

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LiveChat also works with

Adobe Experience Manager Alfresco Blackbaud Bloomfire CleverBridge Demandware Digital River ePages Episerver Expression Engine Fast Spring Gambio Ghost IBM WebSphere Commerce IBM WebSphere Portal Intershop J2store Jive Software Kajabi Kentico Liferay Light Speed MODX Moonfruit Moovweb MotoCMS Mozu Nation Builder NetSuite October CMS Odoo Orchard Oxatis Pagekit Pimcore Plentymarkets Radial Real Estate Webmasters SAP Hybris SharePoint Shoper Shopware Sitecore Sitefinity SoCloz Spree Commerce TYPO3 Ubercart Umbraco VTEX Webydo xt: Commerce Yahoo Small Business Zoey

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