See shopping cart details while chatting with customers.

Details

Get a powerful chat on your Easy Digital Downloads website and proactively contact your clients. See shopping cart details while chatting with customers and help them complete the checkout process. Easy Digital Downloads is an e-commerce solution for selling digital products through WordPress. Its primary goal is to make selling digital products, such as eBooks, themes, plugins, simple and complete. The solution works as a WordPress plugin, so it's easy to integrate with your website. The tool comes with a set of e-commerce features so you can create a product catalog, set up payment methods and manage stock availability or apply discounts. What's more, Easy Digital Downloads works on any almost any WordPress theme. From email marketing to social, it integrates seamlessly with a range of first- and third-party extensions.

Key Features

Chat tools

By offering such tools as canned responses and proactive chats, businesses benefit from responding to problems quicker than ever.

Native integration

To make sure that LiveChat will work with your Wordpress perfectly, we created a dedicated plugin – always ready and waiting to deliver one of the easiest integration in our Marketplace. And to make things even smoother, we are throwing a step-by-step tutorial. Because we like to make your life easier.

Insight into shopping carts

With LiveChat for Easy Digital Downloads, your agents can see which products are viewed by your customers and what is currently in their carts – and all of that in real-time. Use this opportunity and allow your agents to target your customers' exact needs.

Key Benefits

Provide a quick means of customer support

Customers want a fast response time to their queries and problems. With LiveChat, you can offer real-time help, ensuring more sales and customer satisfaction in the process.

Live chat can increase your conversion rate by 29%

All website visitors are essentially sales opportunities. Once installed, LiveChat makes it easy for you to communicate with browsing visitors, build better relationships, and close more deals.

Create repeat customers through live chat

With live chat, you can have a direct contact with the customer that allows you to maintain and improve loyalty to your brand.

Start using LiveChat with Easy Digital Downloads now!