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Google Analytics Integration

by LiveChat

Use Google Analytics integration to track impact of website chats on online sales and gather valuable marketing data.


What is Google Analytics?

Google Analytics is the web analytics service, used worldwide by thousands of companies. It tracks interactions between your website and visitors. You can see charts about traffic on your website, check conversions and analyze the behavior of your visitors. Using Google Analytics, you can find answers to the following questions: - How many people visit my website? - Do I need a mobile-friendly website? - Where do my visitors live? - What websites send users to my website? - What marketing tactics drive the most traffic to my website? To start with Google Analytics, you need to embed tracking code into your website.


What benefits does Google Analytics Integration provide?

Use customer data to improve conversions

With LiveChat comes tons of customer data — the pre-chat survey collects contact details, chat transcripts give powerful sales insights, and post-chat survey can be used to gather feedback.

Understand the customer experience, starting from the moment they visit your website

With LiveChat for Google Analytics, you can not only monitor your website visitors as they browse, but also analyze traffic patterns better.

Integrating with LiveChat helps you analyze traffic patterns better

Linking LiveChat with Google Analytics enables you to get much more powerful insights regarding your sales funnel.


Features of Google Analytics Integration

Collect LiveChat related data

Our Google Analytics integration allows you to store LiveChat related data like the number of chats, displayed greetings or created tickets. But there's more – we'll not only collect the data automatically but also store them in your Google Analytics account.

No installation required

You heard that right – every new account comes with the Google Analytics integration pre-installed. No need to configure anything or dabble in advanced configuration.


Do you have a question?

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