Chat live with your online visitors through IRIS CRM.
IRIS CRM (Integrated Reporting is Simple) is a sales automation software company servicing clients in the payments industry. It lets you track leads, appointments, tickets, commissions and live accounts. IRIS CRM also offers reports for clients in formats conducive to determining productivity and growth. IRIS CRM is a certified PCI Level 1 Compliant Service Provider.
The context gained from CRM records is key for sales and support team as they chat live with prospects. This integration provides that context right where they work - in the LiveChat agent app.
Connect with your customers on the website, provide them with immediate help when questions arise.
Relevant CRM information such as company name, last order and phone number is displayed directly in the chat window so you know offer more personalized, informed service from the start.
Connect with merchants on your website and provide them with immediate help, whenever the question will arise!
With LiveChat added to your IRIS CRM you can easily create a quality service for your merchants. Provide them with help or instruct them on whatever topic you may think of – all of that straight on your website!