Use join.me to remotely access your visitor’s screen and quickly resolve support cases.
Join.me is an online meeting and conferencing tool. With this solution, anyone can join a call from any device, whether that is internet calling (VoIP) or phone lines. It makes easier to hold video-conferences with the ability to share screens, make recordings, add and remove participants, and more. During the meeting, you can add and re-assign person who shares the screen at any time. You can invite up to 250 participants, schedule meetings and send invitations with the built-in scheduler or directly through Outlook or Google Calendar. Join.me offers phone numbers in over 40 different countries to empower worldwide conferencing.
One click is all it takes to access customer's browser window in real-time, solving issues faster and providing an exceptional customer service.
Join.me seamlessly integrates with LiveChat, making it easy to immediately understand what issue the customer is having.
Use this integration to save both your and your customer’s time, which can result in closing more sales!
Integrate LiveChat with join.me and make sure that you will cover one additional help channel! Because helping your customers via screen-sharing session can save them a lot of time and trouble.
All that you have to do is to link LiveChat with your join.me account – and that's it! Whenever a need will arise, you can start a screen-sharing session with your customers with just a click of a button.