Wix

Wix

Provide proactive customer service and close more sales.
Why this app?
  • The integration is free to use
  • < 50 teams are using it
  • E-commerce
E-commerce

Provide proactive customer service and close more sales.

  • Marketplace
  • Apps
  • E-commerce
  • Wix

Your customers have a lot of questions to answer and expect fast responses. With LiveChat on your site, you can finally answer all the queries and build a long-lasting relationship with them. Wix is a cloud-based publishing platform that helps to design and create mobile & SEO friendly websites in just a few clicks. It enables you to manage all your offers and orders using a single dashboard. The tool comes with ready-made website templates that can be customized with a drag-and-drop editor. Absolutely no programming or design skills are needed. Thanks to the blogging feature, you can also grow a community around your product. What’s more, Wix provides many ways to make your website valuable for visitors and profitable for you. You can create quizzes and customs forms that will help to collect data. All information will be stored in your database so that it can be used on your website. You can also offer discounts and coupons that encourage visitors to purchase products. To add to this, Wix enables you to connect your social media accounts and put their icons on your store so that visitors can follow your profiles with one click. If it’s not enough, you can broaden your store’s functionalities with apps from the Wix marketplace.

Support

See the setup instructions on how to properly configure this app with your LiveChat account.

Key Features

Chat greetings
LiveChat can detect when visitors take certain actions on your website and issue chat invitations based on these actions. For example, you can send a personalized invitation to a visitor who has seen several of your help pages or contact a person who visited you for the first time.
Easy configuration
With our integration, there's no need to switch between different apps – all of the configuration necessary for LiveChat to work can be done straight in the Wix app.
A powerful ticketing system
We want to offer you a full package that includes not only a powerful chat tool but also a ticketing system – so you can provide 24/7 service.

Benefits

Generate and capture more leads thanks to improved conversations
All website visitors are essentially sales opportunities. Once installed, LiveChat makes it easy for you to communicate with browsing visitors, build better relationships, and close more deals.
Resolve problems faster and leave customers delighted
Customers want a fast response time to their queries and problems. With LiveChat, you can offer real-time help, ensuring more sales and customer satisfaction in the process.
Build trusting relationships with customers through live chat
With live chat, you can have a direct contact with the customer that allows you to maintain and improve loyalty to your brand.
Integration with Wix is free to use
  • < 50 teams are using it
  • E-commerce
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LiveChat – customer service for business: best live chat software to increase sales · Free live chat trial · Comes with built-in help desk software.