At ChatOutsource, we believe in providing the best service to our clients regardless of how big their business is. Our Live Chat Support service is Affordable and has a Huge Positive Impact on bottom line of our clients. From Engaging and Tracking Visitors to Collecting Feedback and Controlling the Team of Agents; we do our best at everything.
With a team of more than 200 industry specific experienced agents, we deliver live chat support to customers of small, mid and enterprise level clients. Our agents are regarded for their high customer retention and conversion rates.
We maintain a response time of maximum 30 seconds, whereas our agents are available 24 X 7 X 365.
Our success lies in the success of our clients’ businesses. Becoming the strategic partner, we help our clients identify the opportunities in their industry and also support them to explore those opportunities resulting in their accelerated growth.
We have such an astonishing experience with Chat Outsource. We opted their managed chat services a couple of years ago and started to realize such a rapid improvement from the beginning. We think that Chat Outsource and Live Chat Inc. is the best combination of excellent customer support agents and high-end chat software required to effectively deal with today’s online customer support challenges. Now we have no worries regarding our chat support. All of our customers get prompt response and assistance in regard to their queries and concerns. Thank You Chat Outsource!
Chat Outsource not only promises but delivers premium quality services. We had a number of issues while managing our live chat support and decided to choose Chat Outsource for managed chat services. We think that they have continued to manage our Live Chat segment flawlessly. Their agents are always active, responsive, and helpful to our customers. It was gradually becoming a difficult task for us to manage our live chat peak hours where Chat Outsource played a vital role and provided us with the best-managed chat services. We are fully satisfied with their services and looking to continue our contract with them in the future as well.
It’s more than two years since we outsourced our customer chat support to Chat Outsource and we are completely satisfied with their services. Their agents are highly responsive and proactive. They have assigned a team of experienced professionals which is why we have continued to maintain a prompt and positive online support for our valued customers. Moreover, Chat Outsource also comes within our means. It’s a premium quality service provider with low service charges. We are highly grateful for all their exclusive services.
Our Live Chat Support has been recently turned on by Chat Outsource. They recommended us to use Live Chat Inc. considering it to be the most trusted and reliable software which we have started realizing. Both the software and the Chat Outsource agents are exceptional. The agents are very quick, courteous, and knowledgeable. Furthermore, Live Chat Inc. is unquestionably the best high-end chat software because we haven’t experienced any downtime while providing live chat to our customers. We think that Chat Outsource is going to continue working with us in the long run and we will be receiving the exact service quality as it is today. So far, we are completely satisfied and recommend others as well to outsource their managed chat services to them.