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New Windows App

You’re missing out! Get the latest version of the Windows app
to benefit from all the newest features and improvements.

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The ticketing system

Ticketing system

Handle your chat and email communication in one place using the built-in ticketing system. You can forward all your support emails to LiveChat and handle them in the application as tickets. Read more…

Chat tags in new LiveChat

Chat Tags

Assign case-specific tags to chats to easily find them later on. Tags allow you to categorize and locate particular chats and tickets. You can also use tags to create custom reports. Read more…

File sharing

Share all kinds of files like marketing materials and tutorials over chat. Your customers can send you files via the chat window. Read more…

New LiveChat - Clear reports

Reports in the application

You can check up on customer service reports like customer satisfaction or first response time between chats right in the app. Read more…

Short loading times

The app lets you work faster. The use of latest technologies allows all parts of the application to load faster.

Chat and panel in one app

Need to add a new canned response or change one of your greetings? You can make the change without leaving the application and risking that you’ll miss some of your chats.

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