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Hello! |
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The holiday sales season is just around the corner. For you it means two things – more customers on your website and more sales. |
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During this intensive sales time you will need to work a little bit harder to make sure you’re offering the best service possible. |
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To help you out, we prepared a Customer Service Report 2015. It will bring you up to date on current customer service trends in your industry. You will also be able to see how your business looks when compared to industry standards. |
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Jacob Firuta,
CSM at LiveChat |
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How you’re doing compared to others |
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We’ve analyzed customer data for 21 different industries. For example: Web Hosting, Media & Telecom, Manufacturing, Retail, Automotive, Support Services, Web Apps. |
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You can see how your customer service is doing compared with similar companies. Can you be proud of yourself or is it time for improvement? |
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Learn from the best |
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We’ve asked the best customer service experts from all over the world to comment on the report. Shep Hyken, Adam Toporek, Robert C. Gregory from GoDaddy and others explain the individual results and how they can impact your business. |
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They also advise what you should do to achieve your ultimate goal: a better customer experience. |
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