During the upcoming Holiday Shopping Season you can expect up to 80% more chats. I bet all you want for Christmas is to turn these chats into sales
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Is Your Customer Service Ready for the Holiday Shopping Season?
Is Your Customer Service Ready for the Holiday Shopping Season?
Hi,
During the upcoming Holiday Shopping Season you can expect up to 80% more chats. I bet all you want for Christmas is to turn these chats into sales. I can help with that.
Let me show you how to prepare your customer support for these busy days and deliver exceptional customer service. Are you ready?
Olga Kolodynska
What You Still Can Do to Prepare Your Business for Holiday Shopping Season
What You Still Can Do to Prepare Your Business for Holiday Shopping Season
There are a few things you still can do to make the shopping craze a bit easier for your agents and your business.
Check out the presentation and go through the 5 steps that will help you survive the Holiday Shopping Season.
The Meaning of Customer Service
The Meaning of Customer Service
Listen to the interview with customer service expert and New York Times bestselling author, Shep Hyken.
Find out about his best customer service experiences, how customer service changed over the years, and what the future will bring.
A Little Cheat Sheet for Customer Support Teams
Do you want to charm customers with your service? Here’s a last call reminder of basic things you should do to be perfectly ready for the Holiday Shopping Season.
Feel free to share this cheat sheet with other customer service reps.
A Little Cheat Sheet for Customer Support Teams
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