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1 |
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Make your support more efficient |
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Free up your team’s time by moving your customer service cases from phone to chat. |
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(mobile friendly) |
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2 |
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Engage customers after a newsletter |
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Offer personalized service and help customers convert when they reach your website after an email marketing campaign. |
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(learn more and see it in action!) |
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3 |
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Deal with cart abandonment |
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Once you get people on your website, make sure they stay and make a purchase by setting up cart-saving greetings. |
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(mobile friendly) |
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Report: Chat Greetings Efficiency |
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The three methods are just the tip of the iceberg. There are tons of potential uses for greetings on a business website. Check out our Chat Greetings Efficiency Report for some inspiration, greeting ideas and good practices. |
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(.pdf file) |
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But wait, there’s more |
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Greetings are about to become even more useful. In a few days, we’re adding pre-chat surveys to greetings. After pressing the Chat now button, customers can be asked to fill out a short survey giving you more information. |
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Stay tuned for more! |
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