Updated iPad app
Chat Greetings Efficiency Report
See which of your Google AdWords campaigns are the best at converting visitors to chat.
Customer service scaling by (mt) Media Temple
Learn how to manage a growing customer service team and how to measure its effectiveness from Eric Shure, Customer Service Manger at Media Temple.
Grab the LiveChat Shortcuts cheat-sheet
Brush up on your knowledge of shortcuts using this printable cheat-sheet. Pin it by you monitor, share it with your colleagues and use them during chats with customers!
Speeding up your LiveChat
Our API magicians managed to considerably increase the speed of the web application. See how they accomplished that feat in the newest blog post on our Developers blog.
New additions to the Experts list
We’ve added 6 new Experts who can help you customize and staff your chat.
Rate this chat to help us become better support.