LiveChat
 
Share files over LiveChat
 
Easily send and receive files through the chat window.
 
Send files to chatting visitors
 
Share pre-made advertising materials, guides, e-books and screenshots with your customers to offer answers for popular questions that you keep hearing over and over again.
 
Let visitors share a file with you
 
Visitors can pass all kinds of files through LiveChat, which allows you to keep the communication to one channel. When on a mobile device, your clients can simply take a quick photo and send it your way within seconds.
 
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Average session duration graph
 
Increasing customer engagement using data from Google Analytics
 
Get even more out of your Google Analytics and start using it to stimulate more customer engagement through smart invitations and a little bit of API magic.
Creating a knowledge base
 
How to create a knowledge base
 
We’ve prepared a list of helpful tips and things we learned when creating our own knowledge base.
 
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