Here’re 4 updates that will make your chat more secure. Secure data transmission and storage is imperative in the modern enterprise. That’s why LiveChat gives you a range of options to ensure data is protected and secure.
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Sleep tight with LiveChat
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Secure data transmission and storage is imperative in the modern enterprise. That’s why LiveChat gives you a range of options to ensure data is protected and secure.
Below, I’ve listed the newest security features our developers worked on for the past few weeks. See how you can use them to increase security with LiveChat.
Olga Kolodynska
Content Specialist
Protect your LiveChat from being added to unauthorized websites
Provide Secure Customer Service with LiveChat
Create a list of trusted domains to make sure nobody uses your chat window without permission. If someone tries to add your chat to any website not being part of your trusted list, it simply won’t work there.
Credit card masking
available for all plans
Provide Secure Customer Service with LiveChat
Customers sometimes provide their credit card numbers during chat, even though they often shouldn’t. Keep their sensitive data safe by enabling Credit card masking. You can enable it under the Security section.
Banned visitors list
Provide Secure Customer Service with LiveChat
The Owner and Admins can view and edit all banned visitors on a manageable list. You no longer have to wait for the spammer to start another chat to ban them.
Instead, ban any IP address directly from your LiveChat dashboard to prevent them from chatting again. And if they’ve learned their lesson, you can easily unban them.
From our Blog:
Increase security using LiveChat
Provide Secure Customer Service with LiveChat
If you’re offering an online account option for your customers, you probably had to deal with a situation where someone tries to gain access to an account they do not own.
Check out a few simple methods to increase security using LiveChat.
If you have any questions,
we’re available to chat 24/7/365.
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