See what it takes to create unforgettable customer service moments. Using data from over 600 businesses and 1,760,000 chats, we prepared an analysis that highlights key customer service components.
See how your industry is performing and if you above or below the average results.
This is the 1st edition of our annual Customer Service Report. Check out the latest version of the report with data from 2015 for 14 times more companies and 37 times more chats.
The LiveChat Customer Happiness Report includes: