We like to stay fresh!
New version of the LiveChat Windows application has just been released!
Here are some of the major changes coming with this update:
- Information stored in various integrations, e.g. FullContact, is now available in the application as visitor details.
- Chats are now colored according to their status (active chats are green, chats that require your immediate attention are red and inactive chats are grey).
- Agents can access chat history straight from the chat window.
Check out the updated version of the application!