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Boost your e-mail marketing campaigns using two new newsletter integrations:
Grow your newsletters’ audience and simplify your follow-up activities using the MailChimp app.
Increase your newsletters’ reach and gain new leads using the Campaign Monitor integration.
The Integrations section has received a complete facelift. Check out the new revamped Integrations section’s look and see what kind of integrations we have in stock.
In other news, you can now remotely sign out agents in the Agents section of the application.
Additionally, a new metric is now available in the reports section. Queue waiting times will inform you how long your visitors have to wait in a queue before a chat.
Gather valuable, live chat related data using our Google Analytics integration.
Learn what kind of information can be stored and how to set up the Google Analytics integration.