LiveChat updates

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Livechat: Qualaroo integration helps you engage qualified leads
23 April 2013

Qualaroo integration helps you engage qualified leads

Stike a conversation with prospective visitors using the new Qualaroo integration.

Create chat surveys and offer chat as one the survey options to engage qualified leads.

Qualaroo integration helps engage qualified leads through LiveChat
JacobJacob
Livechat: New work scheduler
19 April 2013

New work scheduler

Manage your agents’ time and change their working hours using the new work scheduler.

Enterprise plan users can directly affect their agents’ working hours by editing their profiles.

New LiveChat work scheduler
JacobJacob
Livechat: Know visitors better with FullContact integration
18 April 2013

Know visitors better with FullContact integration

Access valuable information on your visitors straight from the chat window using the new FullContact integration.

FullContact integration with LiveChat let's you know visitors better
JacobJacob
Livechat: New site for integration developers
12 April 2013

New site for integration developers

Integration developers rejoice! A new site with LiveChat API documentation will help you create new integrations and pull valuable information directly from LiveChat.

New site for LiveChat integration developers
JacobJacob
Livechat: Additional visitor information in the chat window
10 April 2013

Additional visitor information in the chat window

You can get more out of your chat window and get instant access to your Highrise and Zendesk visitor information by using our updated integrations.

Recognize your Highrise contacts when they come to chat and get immediate access to information on those visitors using the Highrise integration.

High-rise visitor information available via LiveChat

Look up visitors’ ticketing history straight from the chat window and provide quicker support with the updated Zendesk integration.

Zendesk ticketing history available in LiveChat
JacobJacob
Livechat: Broaden your reach with the new newsletter integrations
5 April 2013

Broaden your reach with the new newsletter integrations

Boost your e-mail marketing campaigns using two new newsletter integrations:

Boost your marketing campaigns with LiveChat newsletter integrations

Grow your newsletters’ audience and simplify your follow-up activities using the MailChimp app.

Increase your newsletters’ reach and gain new leads using the Campaign Monitor integration.

JacobJacob
Livechat: Revamped Integrations section and updates
4 April 2013

Revamped Integrations section and updates

The Integrations section has received a complete facelift. Check out the new revamped Integrations section’s look and see what kind of integrations we have in stock.

In other news, you can now remotely sign out agents in the Agents section of the application.

Revamped Integrations section and updates

Additionally, a new metric is now available in the reports section. Queue waiting times will inform you how long your visitors have to wait in a queue before a chat.

JacobJacob
Livechat: Google Analytics integration grabs valuable information
25 March 2013

Google Analytics integration grabs valuable information

Gather valuable, live chat related data using our Google Analytics integration.

Learn what kind of information can be stored and how to set up the Google Analytics integration.

Google Analytics integration grabs valuable LiveChat data
JacobJacob
Livechat: Android LiveChat app update
21 March 2013

Android LiveChat app update

There’s a new Android LiveChat app update available!

Give it a go to see the new look and functionalities like quickly accessible history.

Head on to the Android application page!

Android LiveChat app update
JacobJacob
Livechat: LiveChat Experts available
19 March 2013

LiveChat Experts available

Looking for help with implementing or manning LiveChat? We have you covered!

Check out the list of LiveChat experts. They will help you with placing LiveChat on your site and provide you with trained agents.

JacobJacob
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