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Increase your newsletter reach significantly by growing its audience with the iContact integration. Your website visitors will be able to sign up to your newsletters when they fill in the pre-chat survey.
Stike a conversation with prospective visitors using the new Qualaroo integration.
Create chat surveys and offer chat as one the survey options to engage qualified leads.
Manage your agents’ time and change their working hours using the new work scheduler.
Enterprise plan users can directly affect their agents’ working hours by editing their profiles.
You can get more out of your chat window and get instant access to your Highrise and Zendesk visitor information by using our updated integrations.
Recognize your Highrise contacts when they come to chat and get immediate access to information on those visitors using the Highrise integration.
Look up visitors’ ticketing history straight from the chat window and provide quicker support with the updated Zendesk integration.