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Livechat: Adjustable inactivity timeouts
15 December 2014

Adjustable inactivity timeouts

You can now choose to close a chat automatically after a certain time threshold.

You can also choose how long it will take to transfer a chat when one of your agents is inactive.

See how to change the adjustable inactivity timeouts in our article on chat routing.

Adjustable inactivity timeouts
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