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Livechat: Direct chat link
2 November 2015

Direct chat link

Today we roll out a small but quite useful feature. You can now find the unique link to your chat right in the control panel. It makes it easier to share the link on social media, add to your email signature or newsletter campaigns. Use the link whenever you interact with your customers to gather feedback, be accessible and more engaging.

To get your link, login to your dashboard and go to settings > installation > direct chat link. The link is ready to use. No need for customizing it with your license ID or adding the tracking code to your site. Just copy and share it with your customers to let them reach you instantly from any channel you offer. Pretty neat, huh?

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