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Livechat: Increase your greeting conversion rate
31 October 2019

Increase your greeting conversion rate

We’ve recently added a data breakdown to the greetings conversion report so it’s easier to decide which greeting needs some tweaking to bring more chats.

Greetings breakdown in LiveChat reports

Now, all greetings are displayed in a table with information about the conversion rate and the number of chats. You can also select a few of them from the list to compare their stats.

Want to see how it works? Log in to LiveChat and go to the greetings conversion report.

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