You have assembled a team of extraordinary people. You’ve welcomed them in your HQ and shown the way around. Now that your team is all ready, you need to learn how to manage them right so they can save the world. For your customers, at least.
I was joined by Grzegorz – the team leader of level 1 customer support at LiveChat. Together we went through the things you need to take into consideration when organising a team, specifically:
Gif courtesy to Monty Python and the Holy Grail