Learn why and how chat customization helps increase your sales. See also how to decrease abandonment rates of your shopping cart with a few tailored chat invitations.
During the webinar, the following topics were discussed:
Personalization through live chat
Using chat greetings to save carts
Discovering customer pain points
Gaining trust with a customized chat
You can check out the presentation we used:
Video from webinar
Content manager with quite a temper and a passion for writing. A spitfire that gets pulled into arguments easily but always has a laugh about it afterwards. When not writing, Jacob spends far too much time running, reading and watching movies. You can follow Jacob on Twitter at @JFiruta for his latest articles, reports and ebooks.