LiveChat helps you delight your customers and fuels your sales.

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Support

Customers expect support for products they buy. Besides that simple fact, nothing is obvious or given about customer service. In Support we cover the best ways to improve the customer experience and make sure your customers come back for more.

Top Customer Service Software Tools for Every Support Team

Top Customer Service Software Tools for Every Support Team

Providing stellar support is paramount for businesses when it comes to customer experience. Clients rely on prompt assistance when encountering issues, making it essential to provide effective guidance and solutions. Fortunately, technological advancements and customer service... read more

Tomasz Ziętek
23 minutes
May 9, 2024

Connect with customers

LiveChat is a complete customer service platform that delights your customers and fuels your sales

How to Answer 40+ Customer Service Interview Questions

How to Answer 40+ Customer Service Interview Questions

So, you’re getting ready for a customer service interview.  If you’re nervous, that’s normal!  By preparing for your interview, you’re giving yourself the best chance of landing the role.  Your cover letter and resume already got you through the door, so you must... read more

Jacob Firuta
32 minutes
May 5, 2024
Mastering Ecommerce Customer Service: A Comprehensive Guide

Mastering Ecommerce Customer Service: A Comprehensive Guide

Whether you're a seasoned industry professional or a newcomer, managing a successful ecommerce customer service can be… horrifying. Why? The sheer volume of customer inquiries, feedback, and support requests can quickly become overwhelming, especially for businesses operating on... read more

Wojciech Guminski
16 minutes
Apr 17, 2024

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How to Boost Conversions with Live Chat for Attorneys

How to Boost Conversions with Live Chat for Attorneys

Ever find work hours disappear with admin tasks? Notice your website attracting clicks that never grow into leads? Yes, you studied for years to become an attorney, but running your own firm presents new challenges.  With 54% of customers ignoring responses that take over... read more

Tomasz Ziętek
11 minutes
Apr 4, 2024
What Is an Ecommerce Live Chat and Why Do You Need One?

What Is an Ecommerce Live Chat and Why Do You Need One?

Why do you need a live chat for your ecommerce business? Imagine this: You are in a store and looking for a jacket, but you can’t find it. You wonder if they have it in the back or if it comes in different sizes and colors. You look around to see if someone can help you, but no... read more

Tomasz Ziętek
15 minutes
Apr 3, 2024