Content Marketing Specialist, LiveChat
What makes great customer service? Is it the customer-centric attitude? Is it about changing bad customer experience into a good one? Or maybe it all comes down to motivating and training customer service representatives? Adam Toporek, customer service expert and the author of Be... read more
6 min read | Jun 01 |
The internet is a great place for people who like to be a pain in the butt. Trolls send malicious messages and leave silly comments, hoping to drive people crazy and... read more
12 min read | Feb 27 |
google.load("visualization", "1", {packages:["corechart"]}); google.setOnLoadCallback(drawChart); function drawChart() { var data =... read more
7 min read | Jan 13 |
As 2014 ended, marketers discussed business trends for 2015. As always, their predictions seemed more or less accurate and, in most cases, terribly obvious. For example,... read more
7 min read | Jan 13 | Justyna Polaczyk
As 2014 ended, marketers discussed business trends for 2015. As always, their predictions... read more
4 min read | Dec 16 | Justyna Polaczyk
Have you ever wondered how the greatest newsletters and blog articles are born? Which... read more
5 min read | Dec 03 | Justyna Polaczyk
There was a time when email was in its heyday. When not having an email account meant that... read more
7 min read | Jan 13 |
As 2014 ended, marketers discussed business trends for 2015. As always, their predictions seemed more or less accurate and, in most cases, terribly obvious. For example,... read more
4 min read | Dec 16 |
Have you ever wondered how the greatest newsletters and blog articles are born? Which spells are cast to make product descriptions as interesting as the greatest novels?... read more
5 min read | Dec 03 |
There was a time when email was in its heyday. When not having an email account meant that the world moves forward without you. But then, something has changed. Social... read more
