No matter how extraordinary a service you provide, somewhere along the way you will meet difficult customers. We know something about it. Difficult customers are as inevitable as cold and rainy autumn after a nice and warm summer. You just have to deal with it, best by preparing... read more
4 min read | Feb 08 |
Welcome to another chapter of our Book of Quotes. Recently it was all about sales quotes and tips on how can you keep a positive attitude during the sales process. Now... read more
5 min read | Dec 14 |
Many people claim that work isn’t personal but I think that work is as personal as it gets. After all, you spend the greater part of the day working than on any other... read more
4 min read | Nov 23 |
Not everyone wants to reach the top of the world, but we all have our own Everest to climb in our lives. For example, having a successful business, reaching 1000... read more
4 min read | Nov 02 |
I don’t think I would be wrong by saying that we all want to get better at customer service. After all, we should all strive for the best customer satisfaction. This... read more
3 min read | Oct 12 |
Relationships are at the heart of every business. Or certainly they should be. Times when business was all about money and profit are long gone. Now the most important... read more
9 min read | Aug 25 |
People share more than 16,000 words per day and every hour there are more than 100 million conversations about brands. We love to share stories and news with those around... read more
