in Features & Changes by Jacob Firuta @ August 25, 2011
It’s ready – you can add chat to your Facebook fan page:
get an official LiveChat app for Facebook Fan Pages!
Until now, we already had several social media features added to LiveChat:
- links to Twitter / Facebook
- Facebook Like button in the chat window
- customer identification using Facebook Connect
Some customers who saw a chat window embedded on our fan page approached us asking if we plan to create a dedicated app for that. “LiveChat to Facebook fan pages?”- we asked – “It makes perfect sense!” And one of customers – Alfonso J. Fernandez from Web Hosting provider Lunarpages in details shared his expectations about adding chat feature to their fan page:
Facebook is a really important marketing tool for our business. LiveChat on Facebook will facilitate the communication for those fans that do not want to leave Facebook and would rather engage through the fan page.So here it is – another LiveChat app that utilizes Facebook’s potential so you can bring our chat solution directly to Facebook page! No programming- just a few simple clicks is all it takes to reap the benefits of being able to answer your profile page visitors through LiveChat.
The main purpose of offering LiveChat through our Facebook page is to maximize Facebook’s potential for new sales/leads. LiveChat on our fan page will be directly linked to our Sales Chat, so the main purpose will be to generate additional sales.
Sam from Webitecture was thrilled when he heard what we’ve prepared. He installed the app immediately – see the result on the picture on the right.
After you install the app on the fan page, it gets even better – the possibility of logging in with a Facebook account makes your chat even more accessible to your visitors. Now every time somebody comes to your page, you are only 3 clicks away from a new chat, creating a business opportunity or completing a sale – the possibilities are endless!
Get LiveChat for Facebook Fan Pages and let your fans reach you directly on the most popular social network in the world!