Track LiveChat-related data and analyze them in Triggerbee!
Triggerbee is an analytical software, which lets you discover what your visitors want and automate marketing processes. Just copy and paste the tracking code to get started. It doesn't take more than 43 seconds. After that, you will be able to analyze your visitors' behavior and segment them based on their interests. Then you can engage and convert specific segments of users with personalized conversion widgets or your external tools. For example, you can put labels on visitors who have abandoned their shopping cart. Next time they visit your website you can give them a discount, or a friendly reminder that they still have products in their shopping cart.
Relevant details of the customers are displayed directly in the chat window so you know offer more personalized, informed service from the start.
With LiveChat comes tons of customer data — the pre-chat survey collects contact details, chat transcripts give powerful sales insights, and post-chat survey can be used to gather feedback.
Integrate Triggerbee with LiveChat to understand what led your visitor to chat and what happens after.
Integrate LiveChat with Triggerbee and see what is your customers' behavior while visiting your site! See what were they doing, which pages they visited and whether they engaged in a conversation with your agents before. Use that knowledge to target your customers with a more detailed campaign, reaching out to their exact needs!
From now you can save each and every conversation conducted by your agents. Store everything under one place and easy analyze your customers' behavior, browsing through the list of previous conversations!