Integration with Desk.com

Desk.com is a web-based service that allows you to keep your customer support communication in one place.

How it works

Desk.com integration allows you to transfer whole conversations as tickets to Desk.

Desk.com integration: creating ticket from chat window

You can also create a ticket directly from the Archives.

Desk.com integration: tickets from the Archives

Additionally, this integration makes it possible to display visitor’s ticketing history in the chat window.

Visitor's ticketing history in the chat window

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