Integration with Twitter

LiveChat offers two integrations that will help you to get more followers for your Twitter account and handle customer service cases you receive from tweets.

Social media buttons in the chat window

Notifications as tickets in LiveChat

You can stay up to date on the activity on your Twitter by forwarding your Twitter notification to LiveChat as tickets. This will allow you to manage both your Livechat and Twitter from one place.

Learn how to forward Twitter notifications as tickets to LiveChat.

Entering your LiveChat ticketing email in Twitter settings

Twitter button in the chat window

You can place a Twitter button directly in your chat window. Whenever you have a chat, the visitor can click the button and go directly to your Twitter profile.

Get more Twitter followers by adding a link to your profile in the chat window for visitors to click.

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