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by LiveChat

Manage your customer support with ease and increase your helpdesk’s visibility with integration.


What is is the all-in-one support app that keeps customers happy. It connects multiple support channels from social media, like Facebook and Twitter, to more traditional channels like phone, chat, and email. has integration with Salesforce, which means that your sales and service teams are always in sync. With this software, you can set up knowledgebase for multiple brands, quickly answer on customers cases and finally collect valuable metrics to improve support process.


What benefits does Integration provide?

Boost your operators productivity

View chat transcripts, offline messages and visitor details from LiveChat directly from the interface.

Enhance the customer experience

With LiveChat integration for, it’s easy to monitor customer engagements, conduct quality control and both support and supervise agents.

Document all customer interactions

Using LiveChat and makes it easy to manage all of your customer requests and follow-up activities from one place.


Features of Integration

Create tickets on the fly and from Archives!

With our Desk integration, you can easily turn your chats into tickets on the fly – and all of that with just a single click! And if you think that one of your archived chats should find it's placed in Desk, we will take care of it for you as well.

See your customer's history straight during a chat!

Chat with your customer and check his ticket history at the same time! With LiveChat for Desk, you can see what other tickets your customer have opened in the past – without leaving your LiveChat application.


Do you have a question?

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