Keep your communication channels handy for your customers.
Elevio makes it easier for a user to get help from you. It is a widget, which you can place on your website. Then it works like a container for your actual customer service tools. From now on visitor will be able to use your ticketing system, live chat and knowledge base from one place.
Give your customer the possibility to help themselves to help themselves when they encounter a problem with your products or services.
Linking LiveChat with FAQs and knowledge bases enables your company to provide detailed and instant help for your customers.
People love to chat. With speed and timeliness on your side, you can provide immediate support to those who don’t want to get stuck on hold or wait days to receive an answer.
Using multiple help channels on your website may get your customers confused. With LiveChat for Elevio, you can make sure that your customers will be able to always reach you via chat, in case that your Knowledge Base article was not enough.
With LiveChat for Elevio, you can make sure that all of your help channels will be available in one place. From knowledge base to chat, you can now make sure that your customers will not have to look through your website for any of those.
LiveChat for Elevio allows you to customize the widget so that it'll match your website's design. Simply choose the color and the icon of your Elevio button and see how seamless they are together!