Manage your HubSpot CRM contacts while chatting with customers.
Details
The Hubspot integration enables you to access your CRM contacts right in LiveChat. There is no need for switching the applications. You can have important customer data within reach and use it to handle a well-tailored conversation with a customer. To add to this, you can add a chat transcript to a given contact or send a customer contact from LiveChat to HubSpot without mishap. HubSpot CRM is a user-friendly solution that helps to create contact and company profiles as well as organize, track and nurture your leads and customers. Salespeople love HubSpot CRM because it automates plenty of repetitive tasks. The tool has the intuitive interface and comes with a detailed dashboard that allows keeping track of different company's activities. It lets you keep a close eye on your sales efforts, the performance of your agents and leads’ behavior. You can also view every interaction with a potential customer on a timeline: calls, emails, meetings, and notes. What's more, HubSpot integrates with the phone and social media as well as such tools and services as MailChimp, WordPress, Zapier or Slack. Thanks to this solution, you can easily import leads from emails, spend less time arranging customer data, and eventually, close more deals.
Key Features
Manage your contacts
Use the integration to manage your Contacts wihout leaving the LiveChat app. If a customer is already on your contact list, LiveChat will automatically show you his details. And if not, you can add them straight away! Use the saved time to focus on what's most important to your business – closing more deals.
Add transcripts as notes
Add chat transcripts as notes and use them to establish a better relationship with your customers! What's a better way to show your customers that you care about them than by mentioning some little detail from your previous conversation?
Edit your notes
Your customer forgot to tell you something important during your previous chat and came back just to tell you this one important thing? Don't worry! Now you can edit your previously added Notes, just to make sure that you will get every detail about your customer right.
Key Benefits
Connect directly with your leads
All website visitors are essentially sales opportunities. Once installed, LiveChat makes it easy for you to talk to leads, build better relationships, and close more deals.
Get more quality leads in the sales pipeline faster
Capture leads on a big scale and strengthen relationships through live chats.
Unlock powerful sales insights
With LiveChat comes tons of customer data — the pre-chat survey collects contact details, chat transcripts give powerful sales insights, and post-chat survey can be used to gather feedback.