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Nutshell Integration

by LiveChat

Display customer data from Nutshell in LiveChat.


What is Nutshell?

Nutshell is a customer relationship management software. It enables you to store all your contact details, email conversations, and notes in one place so everyone on your team can quickly access them. Nutshell provides easy-to-use, customizable reports so that you can measure performance and areas for improvement. With this solution, you’ll be up and running in less than 24 hours, never need an implementation consultant or “CRM administrator”. Nutshell provides phone, chat and email access to free and friendly customer support. Nutshell integrates with Google G Suite, Microsoft Office, and others.


What benefits does Nutshell Integration provide?

Improve the chat efficiency and increases case resolutions

The context gained from CRM records is key for sales and support team as they chat live with prospects. This integration provides that context right where they work - in the LiveChat app.

Personalize communication and better nurture your leads

Relevant CRM information such as company name, last order and phone number is displayed directly in the chat window so you know offer more personalized, informed service from the start.

Make a step to better online operations using live chat

Capture leads on a big scale and strengthens relationships through live chats.


Features of Nutshell Integration

Display your customers data straight during a chat

Integrate LiveChat with Nutshell and display the information about your customers straight during a chat. All that it takes is your customers' email and LiveChat will automatically load the data stored in your Nutshell CRM.

Easy installation

With our native integration, you are just few clicks away from gathering additional data. Check out our official tutorial and see how easy it is to integrate LiveChat with Nutshell – we will guide you every step of the way!


Do you have a question?

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